This is the final task in your Gmail to Office 365 migration. Preliminary root cause: A small subset of infrastructure that handles connection requests was degraded, which caused intermittent impact to connections to the Exchange Online service. Why are Outlook Emails Stuck in Outbox How to Send Outlook Emails Stuck in Outbox Method 1: Change the Outlook Connection Status Method 2: Try Resending the Emails Method 3: Recreate Outlook Database Method 4: Change your Password. Having emails stuck in Outbox is a pretty common issue in Outlook: youve wrote an email, clicked to send it, but it stays in the Outbox folder and Outlook is not sending the email, no matter what you do. Start time: Tuesday, March 21, 2017, at 2:41 PM UTC Scope of impact: A few customers have reported this issue, and our analysis indicates that this issue could potentially affect a very small number of your users intermittently if they are routed through the affected infrastructure. Outlook shows: Outbox When I open the Outbox folder, no e-mails are inside. We're monitoring the service and continuing to analyze data from the environment in order to identify our next troubleshooting steps. At work, I am trying to send some e-mails in Outlook 2010 but theyre getting stuck in the Outbox folder (and the recipients are not receiving them). We've restarted the affected systems, which has alleviated most of the impact, but we are still working to identify the underlying cause of the degradation in order to prevent further impact. More info: Our service monitoring indicates that impact is primarily affecting Outlook client connections, but there be some very slight impact to connections via other protocols as well.Ĭurrent status: Our investigation determined that a small subset of infrastructure that handles connection requests was degraded. User Impact: Some users are unable to connect to their mailbox via the Outlook client. We have 10-15 office 365 exchange email accounts and they all work perfectly fine apart from one account on one device.

Ok this is a weird one and its been ongoing for many months, wondering if anyone has any ideas. Check your Service Health Dashboard - Exchange Issues.ĮX97150 - Can't connect to mailbox via Outlook For detail instructions on setting up your email account in Office Outlook, click here (or select Setup and use Email. Office 2016, 365 exchange emails stuck in outbox until system restart.

Email stuck in outbox office 365